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Agency 102

Agency 102

A full-service digital marketing and content agency

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Fire & EMS Volunteer Recruitment Services for New Jersey Departments

Agency 102 partners with volunteer fire and EMS departments across New Jersey to attract, engage, and retain qualified volunteers through data-driven recruitment marketing.

Talk to a Recruitment Strategist

Our Approach to Fire Department Volunteer Recruitment

How do we attract more volunteer firefighters and EMTs in New Jersey?

In New Jersey, where many departments operate as volunteer or combination systems, recruitment efforts must reflect local community expectations, regional identities, and training realities. We build campaigns with those factors in mind.

You can’t rely on outdated flyers or hope that “just posting on Facebook” gets you results. We help departments build a recruitment pipeline that’s proactive, strategic, and built to last.

Our multi-channel recruitment strategies include:

  • Targeted content strategy (social media, email, web, advertising)
  • Compelling recruitment content (video, flyers, posters, social graphics)
  • Community event marketing (open houses, career fairs, ride-alongs)
  • Strategic partnerships with schools, colleges, and civic groups

We start by understanding your department’s needs, history, and community demographics. From there, we build customized fire department volunteer recruitment marketing campaigns that reach the right people with the right message.

The Current Volunteer Landscape in NJ: Why Fire Advertising Matters Now

12%

decrease in the number of volunteer firefighters in the last five years

90%

Of New Jersey’s fire companies are volunteer companies.

68%

Of Leadership in volunteer fire and EMS departments face retention issues

79%

Of the population doesn’t know if local departments need volunteers

SErvices Tailored to meet the operational realities and recruitment goals of New Jersey fire and EMS departments

Marketing Solutions for First Responders and Public Safety:

  • Community education, public safety, and recruitment campaigns
  • Local event and career fair support
  • On-site brand video and photoshoots
  • Social media management
  • Email newsletters and e-blasts
  • Website optimization for increased local search visibility
  • Paid digital and traditional fire advertising
Learn More

Fire Departments We Work With

KVFD

“The engagement has led to an increase in social media following, brand awareness, and recruitment numbers. Agency 102 is responsive, available, and communicative through emails, phone calls, and biweekly virtual meetings. They stand out for their expertise and collaborative approach.”

Dan Henning

VP of Human Resources, Kensington Volunteer Fire Department

Public Safety and Volunteer Recruitment Success Stories

While every department is different, the recruitment challenges faced by Maryland and Virginia departments closely mirror those across New Jersey—making these strategies highly transferable.

  • Kensington Volunteer Fire Department: Recruiting Volunteers With A Robust, Community-Focused Marketing Strategy

    Kensington Volunteer Fire Department: Recruiting Volunteers With A Robust, Community-Focused Marketing Strategy

    Agency 102 partnered with Kensington Volunteer Fire Department (KVFD) to boost volunteer recruitment through a dynamic marketing strategy that includes website optimization, social media campaigns, and impactful video content.

    View Project

  • Strengthening Falls Church Volunteer Fire Department’s EMS Services Marketing and Community Outreach

    Strengthening Falls Church Volunteer Fire Department’s EMS Services Marketing and Community Outreach

    From creating an anniversary logo to driving volunteer recruitment, we teamed up with the FCVFD to launch a modern EMS marketing strategy—strengthening their community outreach, digital presence, and brand identity.

    View Project

  • Marketing Services for Volunteer Emergency Services: Answers from Our Fire & EMS Specialists

    Featured Blog

    Marketing Services for Volunteer Emergency Services: Answers from Our Fire & EMS Specialists

    Marketing for Fire and EMS departments comes with a unique set of

    See How We Do It

Frequently asked questions

Fire & EMS Volunteer Recruitment Marketing

What recruitment marketing services do you offer for fire and EMS departments in New Jersey?

We offer fire department recruitment marketing strategy, paid ad campaigns, landing pages, social graphics, video production, event promotion, and more, all built to attract quality recruits and raise awareness.

Do you only work with departments that have grant funding?

Nope. While we’re experienced with SAFER-funded work, we also help departments using internal budgets, donations, or regional funding. 

Do you support multi-department or county-wide recruitment efforts in New Jersey?

Yes. We support regional, county-wide, and multi-department recruitment initiatives, helping departments maintain consistent messaging while preserving individual identities.

Can you help us design recruitment materials?

Yes—everything from social content and print materials to video and digital ads. We make sure your department looks professional and approachable.

How long does it take to launch a recruitment campaign?

Our onboarding process takes about 30 days. We interview stakeholders, audit your digital presence, and design your campaign assets. Most clients go live within 60 days.

How do you measure the success of volunteer recruitment campaigns?

We track leads, applications, click-through rates, and more, then review performance with you every month so you know what’s working and where we’re optimizing.

Can you support multi-department or county-wide recruitment efforts?

Yes. We can support regional recruitment initiatives, including multi-department, county-wide, and shared-services campaigns. These efforts focus on consistent messaging while still allowing individual departments to maintain their identity.

Agency 102

Free Download

Volunteer Recruitment Guide

Find out what’s driving successful volunteer recruitment and how you can build a stronger team. Our Volunteer Recruitment Guide breaks down the current state of recruitment, reveals who’s most likely to step up, and shows you how to reach them.

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Agency 102

Rooted in Maryland, we make marketing easy and effective for professional services and healthcare brands nationwide. Engage your audience and grow your business with intentional, impactful digital marketing—crafted by a boutique team that delivers a big impact.


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